How Do I Track My Order?

Modified on Tue, 30 Jan 2024 at 06:38 AM

Our processing time is typically two (2) to four (4) business days, this is in addition to the shipping timeframes. This excludes weekends and holidays.  

As soon as your order has been shipped, you'll receive a shipment confirmation email which will include a tracking URL.  

The table below shows you the typical number of business days your item will take to be delivered to you based on where your order was sent to:  

Processing Time
New Zealand2-4 business days


1-3 business days
Australia2-4 business days2-5 business days 
ROW2-4 business days2-5 business days

Tracking your order

Please note: During busy periods, orders may take longer to process. As soon as your order has been processed you'll receive a shipment notification email.

Once you have received your shipment notification email, use the tracking link included to track your parcel and contact details of the courier partner should there be any problems with delivery.  

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