Problems When Placing an Order

Modified on Mon, 26 Feb 2024 at 09:06 AM

We accept all major credit card payments. 

If experiencing issues at the time of purchase, please ensure you've entered the following details correctly: 

  • Credit/debit card number (no spaces).
  • Valid from/expiration date. 
  • The CV2 (three numbers on the back of the card). 
  • The billing address matches the mailing address your card is registered. 

If it has been some time since you added an item to your cart, the item may no longer be available. If a regular item is out of stock online, please keep checking the website. If an item is cancelled or returned by another customer, the item will automatically be restocked online.


You may also wish to try troubleshooting steps such as trying a different browser.

If your order fails at the payment stage, we'd suggest contacting your bank.


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